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Terms & Conditions

It is important that you read the entirety of and understand this document agreement between you and Half Price Print.

THANK YOU FOR VISITING HALF PRICE PRINT WEBSITE

These Terms and Conditions ("Agreement") is a legal agreement between you (the “User,” “You,” “you,” “customer,” “client”) and Half Price Print ("Half Price Print." "Halfpriceprint.com" "We," "we" or "us"). Half Price Print is registered in UAE under industrial license No. This agreement also governs your use of the Half Price Print website ("Site") and the products and services offered. By accessing and using the Site, you agree to be bound by this Agreement. If you're not accepting these terms as individuals but as a company then "User", "you", "customer" or "client" means your company. The content we provide on https://www.halfpriceprint.com (the website) are our tools and services ("services" or "service"). Continued use of the Site signifies your acceptance of the updated Agreement otherwise kindly leave the website immediately.

Modification of Terms

Half Price Print reserves the right, at any time and at its sole discretion, to amend, update, or modify this Agreement, including these Terms and Conditions, without prior notice. Continued use of this website constitutes your acceptance of the updated or modified Agreement. We encourage you to revisit this page periodically to review the latest version of the Terms and Conditions.

If you have any suggestions for improvements, questions about this Agreement, concerns regarding any part of this Site or our services, or if you encounter any technical issues while using the Site, please contact us at orders@halfpriceprint.com.

Copyright Notice

By accessing and using this website, you acknowledge and agree that all content on this website, including but not limited to data, text, images, graphics, illustrations, designs, maps, icons, software, and all other materials (collectively referred to as "Website Content") is the sole property of Half Price Print and its authorised third-party service providers.

Copying, storing, reproducing, republishing, modifying, or distributing any part of the Website Content is strictly prohibited without prior written consent from Half Price Print. Unauthorised use of the Website Content may result in legal action.

User Responsibilities

If a user is using our services then it is automatically assumed without any doubt that they have read our terms and conditions and they are fully compliant to it.

Accuracy of Information

  • You must provide accurate and up-to-date information for order processing.
  • Half Price Print is not responsible for delays caused by incorrect or incomplete information.
  • The user must acknowledge the fact that they are at least 18 years of age. This will mean that you are liable for legally binding contracts under the UAE law.
  • Users will be notified regarding services and campaigns from time to time through the contact information they provide.

User Conduct

  • You agree not to upload or share content that infringes on third-party rights or violates applicable laws.
  • Half Price Print reserves the right to remove content deemed inappropriate or offensive and to suspend accounts that breach these terms.
  • Users are not allowed to copy, reprint, store, transfer, quote, or alter the content of our services in any way possible without our official permission. If found guilty, the person will be held criminally accountable for the act.
  • Users are not supposed to use our services for wrong intentions.
  • If we suffer from damage and loss due to users' poor usage of services then we have the right to make the user compensate for the damage.
  • The User agrees to indemnify Half Price Print, its employees, agents, and third-party vendors and to defend and hold them harmless from any and all claims, liabilities, or damages (including attorney fees) that may arise from the User's unauthorised use of materials obtained from the internet or any other source.

Account Security

  • Users are responsible for maintaining the confidentiality of their account credentials.
  • Unauthorised use of accounts must be reported immediately.
  • In case of losing your account, no longer in use or activated by a third party, you must promptly notify us.
  • Accounts that are inactive for 12 months will be terminated automatically with prior notice to the user through their contact information provided.
  • If your account was canceled to safeguard your privacy due to a security breach by a third party, please contact us. We may be able to assist you in creating a new account.

Intellectual Property

All content on the Site, including but not limited to text, images, graphics, and software, is the property of Half Price Print or its third-party licensors.

  • Users may not copy, modify, or distribute this content without written and official consent from Half Price Print.
  • Users must ensure any submitted content does not violate third-party intellectual property rights.

Pricing and Payment

Currency

  • Prices are listed in AED (United Arab Emirates Dirhams).

Payment Methods

  • Accepted payment methods include credit card, bank transfer, and cash on delivery (COD) for eligible orders.
  • Orders require either a full (100%) payment or a 50% down payment before production begins, with the balance due on delivery. Your order will not be delivered until full payments are received.
  • Cash on delivery (COD) is only applicable for orders of 150 AED or below.
  • Orders exceeding the COD limits will be paid via credit card or bank deposit. We will proceed with further printing after you upload proof of payment.

Additional Fees

  • The User is responsible for ensuring that all details provided for the order and its delivery are accurate and that sufficient funds or credit facilities are available to cover the full cost of the goods ordered. In the event of a bounced cheque, we reserve the right to impose a penalty fee of AED 500.

Value-Added Tax (VAT)

A standard VAT rate of 5% applies to all products and services in the UAE. Customers must provide accurate VAT registration details to ensure compliance and correct invoicing. However, if you are exempted from tax then ensure you provide us with the necessary documents when placing orders.

Privacy Policy

Half Price Print is a sister site of Half Price Packaging operating in the United Arab Emirates (UAE). ("we," "us," or "our"). https://www.halfpriceprint.com understands the importance of protecting your privacy. You can do this by using the Half Price Print website ("Site") and submitting your information through the Site.

You (referred to from now on as "you," "your," or "user") agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. We are committed to ensuring that your data is handled securely and will never share it with third parties for marketing purposes.

Collecting Information

Log Files:

We collect non-personal information such as the date and time of visits, referring websites, visitors' IP addresses, browser types, and device details for analytics and troubleshooting purposes. However, we don’t collect users’ email addresses.

Cookies:

Cookies are used to improve user experience, store preferences, and personalise content. They allow websites to recall you as a unique individual. You have a choice to either accept or decline cookies through your browser settings, but this may affect the functionality of the Site.

We use analytics cookies for tracking a visitor’s:

  • Information
  • Duration and time of website browsing
  • Time zone
  • Referring website
  • IP address
  • Pages visited

We also have functional cookies for keeping track of the login IDs, pages visited, and system preferences. Please check your browser's cookie settings to have more power over your selection. Our Site is configured to support Do Not Tract (DNT) signals from web browsers. So you don't have to worry about your information being traced by a third party.

Personal and Business Information

  • Extract the name, email address, phone number, and shipping address when you use certain services on the website.
  • Save order-related details, such as product preferences, quantities, and shipping instructions.
  • Collect payment information and transactions for order processing (handled securely through third-party services).

We collect such information that is voluntarily provided by you to us. This allows us to keep your user experience smooth and hassle-free. If you decline to provide certain information, you may face hindrances in accessing certain services on our Site. Moreover, you have access to change personal or business information through appropriate features on the Site.

Sharing Your Information

We do not sell your personal information. However, it may be shared with:

  • Service Providers: These are for payment processing, order fulfillment, and shipping logistics.
  • Legal Authorities: When required by law or for the protection of our legal rights.

Half Price Print ensures that these organisations use the shared information within confidentiality and privacy obligations to keep your personal information protected.

How The Information Is Used

Your information is used for:

  • Fulfilling orders and providing printing services.
  • Improving and personalising your experience on our Site.
  • Communicating updates about your orders or our services.
  • Ensuring compliance with legal obligations and preventing fraud.

Half Price Print may also use your provided information to notify you with announcements or services that we may find interesting for you. Besides, you always have the option to deactivate such notifications.

Your Data Security

We take reasonable measures to protect your information from unauthorised access, misuse, or disclosure. Our website employs SSL encryption supported by a vast number of modern internet browsers for secure transactions. While we strive to maintain the security of your data, no system can guarantee complete protection and we are not responsible.

However, account information such as name and password needs to be confidential. We neither take responsibility nor have control over this type of user information. Therefore, you need to notify us as soon as your personal information is misused or stolen.

Links Of Third Party Websites

Our Site may contain links to external websites. Please note that we have no control over such sites, nor are we responsible for the privacy practices of these third-party sites. Thus, we encourage you to review their policies when visiting. The current privacy policy is solely developed for the Half Price Print site.

Legal Age for Use

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect information from children. If we discover that we have inadvertently collected data from someone under 16, we will delete it immediately. If you suspect this has occurred, please contact us using orders@halfpriceprint.com or +97 152 789 1208.

You Have The Right To

  • Access and correct your personal data.
  • Request deletion of your data.
  • Opt out of marketing communications.
  • Understand how we manage and use your personal information.
  • Correct any inaccuracies or incomplete details in your personal data.
  • Request the deletion or removal of your personal information.
  • Restrict our processing or use of your personal data.
  • Transfer your personal data to a third-party data processor.
  • Object to how we process or use your personal information.
  • Opt out of certain third-party disclosures of your personal data.
  • If under the age of 16, opt-in to specific third-party data disclosures.
  • Exercise your rights without fear of unfair treatment or discrimination.
  • Avoid being subjected to automated decision-making or profiling (which we do not implement on our website or services).
  • Withdraw your consent for data processing at any time without affecting the legitimacy of processing performed before the withdrawal.
  • File a complaint with a supervisory authority if necessary.

To exercise these rights, contact us at (email and contact information).

Services For Users Outside the United Arab Emirates

Currently, we operate in the United Arab Emirates (UAE) and the United States of America (USA). In case we expand our services to other parts of the world, you will be notified immediately.

Legal Disclaimer

This Site is provided on an "AS-IS" and "AS-AVAILABLE" basis without any warranties of any sort. Half Price Print takes no liability for events or causes beyond its direct control. This Privacy Policy is managed by the federal laws of the United Arab Emirates.

Any legal actions arising from or related to the use of this Site or the services provided must be brought exclusively in the United Arab Emirates.

Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Updates on Privacy Policy

Half Price Print secures the right to revamp this Privacy Policy as required. Any modifications will be published on this page, and by continuing to use the Site after such updates, you realise and accept the adjusted policy.

Refund and Return Policy

At Half Price Print, we understand that there may be occasions when you need to cancel an order or request a refund. Our policy is designed to assist you in such situations, ensuring transparency and fairness. This policy applies to all orders and does not override your rights under applicable Consumer Protection Acts.

As our products are customised to client specifications, customers are encouraged to report any discrepancies or defects within three working days of receiving the order. Feedback can be submitted via email at orders@halfpriceprint.com.

Returning Non-Defective Items:

To be eligible for a return of non-defective items, the following conditions must be met:

  • The item must be in the same condition as received.
  • It should be unused and unworn and include all original tags.
  • The item must be returned in its original packaging.
  • A receipt or proof of purchase is required to process the return.

If the returned order fulfills the above-mentioned conditions, we will provide you with a return shipping label along with detailed instructions on how and where to send your package. Please note that items returned without prior approval will not be accepted.

Defects from the Company Side:

If the defect is confirmed to be from our side, we will take responsibility and reprint the entire order at no additional cost. The decision regarding defects and liability will be final and at the discretion of the company.

Customers must return the defective order within 07 working days and bear the return shipping costs. Digital evidence, such as photographs, must also be provided to initiate reprinting.

Defects from the Client Side:

If the defect arises due to client error but a refund is still requested, the client must return the entire order. Shipping, product setup, printing, and billing costs will be deducted from the refunded amount.

Non-Refundable Items

  • Custom Products: Personalised items such as custom stamps, engraved products, or special orders.
  • Personal Care Goods: Items intended for personal use.
  • Hazardous Materials: Products containing flammable liquids or gases.
  • Sale items or gift cards.

Special Cases | Exemptions

Specific cases are beyond our control and do not come under this policy, including but not limited to the following:

  • Wrong or invalid delivery addresses, numerous delivery attempts, or further mistakes made by you.
  • Noticing the damages or errors in the order after having received the shipment.
  • We have the authority to have you return the original order before reprinting or refunding your products.
  • Half Price Print is not accountable for any damages or claims incurred by you or your company rendered by receiving printed materials that are faulty or incomplete or that you receive after the assessed delivery date.

Order Cancellation

  • Orders can be canceled within 4 hours after proof approval for your artwork.
  • If the order is canceled before we return your data for proofing, a 5% cancellation fee will apply.
  • If you cancel the order after we send your data for proofing, a cancellation fee of 10% of the total order cost will apply.
  • A cancellation fee of 100% of the total order cost will apply if you cancel the order after accepting proof and the order status shows printing.
  • Cancellation requests made after 12 to 24 hours will not be eligible for a refund as the printing process begins.

In such cases, we offer a free warehouse facility to store your order until it is needed, and we can ship it upon request.

Note: If the customer has made payments through a credit card, the amount will be returned to the same credit card.

Important

  • Refunds and reprints are conditional on providing evidence and adhering to timelines.
  • Shipping costs for returns are the client's responsibility unless otherwise agreed.
  • While these materials will not be sold or shared with any third party, we have the right to showcase samples of your orders/products in our office and on https://www.halfpriceprint.com/.

For questions regarding this policy, you can contact us through our online chat support, email at orders@halfpriceprint.com, or call us at +97 152 789 1208. Our team is here to assist you with any concerns.

Shipping Policy

Half Price Print provides reliable shipping services across the United Arab Emirates (UAE). Clients in these regions are entitled to free shipping on all orders. For shipments outside these areas, a nominal shipping fee will be applied to cover logistics.

Duties and Custom

For our international orders, customers are responsible for any customs duties, taxes, or other important fees that may apply during delivery. Therefore, you are advised to get information regarding your local customs services and charges.

Order processing time

Our team will start processing your order once payment is received. Our normal processing time is within 10 to 12 business days. However, we will keep you updated regarding how far your order has reached in the process.

Standard Turnaround Time

Our standard turnaround time in the UAE is 8 to 10 working days from the dispatch date. However, our delivery time may alter when working with international clients due to shipping destination and customs clearance procedures.

Throughout your package delivery time, we will keep in touch with you to answer any query regarding shipment. We strive to meet these timelines but factors like custom delays are beyond our control and may affect delivery time.

Shipping delays

Half Price Print is not responsible for delays caused by:

  • Courier companies.
  • Unavoidable circumstances such as severe weather or political issues - strikes, lockouts, riots, floods, earthquakes, casualty, lack of transportation, litigation, insurrection, war, inability to procure required materials, and other acts of failure beyond our control.
  • Government authorities, including customs and clearance departments.
  • Incorrect or incomplete order details or shipping addresses provided by the client.

Incorrect Address and Unclaimed Shipment

  • If the client provides an incorrect or incomplete shipping address, the shipment will be returned to us. In such cases, the customer will be responsible for reshipment costs to send the order to the updated address.
  • Unclaimed shipments returned to us will require the client to bear the reshipment costs for re-delivery.

Damaged or Lost Shipments

If you get an order damaged or gets lost during transit, then please notify us immediately. We will discuss the matter with our shipping courier and resolve all the issues and make sure there is satisfactory agreement.

Quantity Delivered

We seek to provide the exact quantity requested; however, due to the hurdles of achieving specific production quantities, orders are subject to a margin of up to 5% above or under the calculated amount. Any such changes will be accommodated on a run-on cost basis, either charged or deducted accordingly.

Note: We are committed to ensuring a smooth shipping experience and encourage our clients to double-check their shipping details for accuracy. If you have any concerns or need further assistance with your shipment, please contact us directly through email orders@halfpriceprint.com or contact number +97 152 789 1208.

Color Accuracy and Proofs

  • Digital proofs represent design layout and text accuracy but not exact color reproduction.
  • Variations in color may occur due to printing processes, and reprints will not be issued for such variations.
  • We do not print sample proofs as standards. We strongly advise users to order our free samples before getting their whole order processed. Moreover, you are advised to approve or disapprove the sample of your print for further processing accordingly.
  • We aim to reproduce colors accurately but cannot guarantee exact matches due to printing limitations. Color variations may occur, and reprints will not be issued for such differences.
  • Users are responsible for providing accurate, print-ready artwork, including any necessary adjustments to the alignment or orientation of the pages in your submitted files. While we take all reasonable precautions to safeguard your artwork, we cannot be held liable for any loss or damage to your files during the process.

Gang Printing

Half Price Print does not typically use gang printing for most products. However, based on specific client requirements, we may select the most suitable printing method for a particular product.

Overruns and Underruns

We strive to deliver the exact quantity ordered, often with an additional amount at no extra cost. In cases where fewer items are delivered, billing will reflect the quantity received. A standard trade practice of up to 5% over or under the ordered quantity is strictly followed.

Force Majeure

Half Price Print is not liable for delays or disruptions caused by events beyond our control, including but not limited to natural disasters, strikes, or government restrictions.

Governing Law and Jurisdiction

This Agreement is governed by the laws of the United Arab Emirates. Disputes arising from this Agreement will be resolved in the courts of Dubai, UAE.

Termination; Breach of This Agreement

Termination of Services

Half Price Print may terminate support or business relations for:

  • Libel, defamation, or abusive language.
  • Harassment, profanity, or offensive behavior.
  • Any inappropriate communication, whether in person, by phone, or in correspondence.

Clients are expected to communicate respectfully and refrain from using inappropriate language or behavior.

Account Termination

Half Price Print reserves the right to:

  • Terminate your account without prior notice.
  • Restrict or block future access to services.

Termination may occur for violations of this Agreement, related guidelines, or repeated infringement of third-party intellectual property rights.

Legal Action

If legal action is initiated due to a breach of this Agreement:

  • The client will be responsible for covering all reasonable attorney fees and legal costs incurred by Half Price Print.
  • Additional relief may also be awarded to Half Price Print.

Contact Us

For any questions or concerns about these Terms of Services, contact us at:
Email: orders@halfpriceprint.com
Phone: +97 152 789 1208
Address: Office 1904, Metropolis Tower - Opp Bay Square Dubai - Dubai - United Arab Emirates

Creation Date:

26-12-2024

Revision Date:

26-12-2024